Kate Jackson

‘Kate Jackson is ‘the ideal mediator for complex disputes, bridging unbridgeable gaps without clients feeling pressured.’
(Legal 500 2016, Band 1)

Mediation experience

Qualified as a lawyer both in England & Wales and also in New York, Kate has been a CEDR accredited mediator since 2005 and has successfully mediated disputes in a variety of commercial sectors including banking, general commercial, insurance, intellectual property, employment, private client, public sector, real estate and professional negligence.

Kate has over 20 years of dispute resolution experience, previously practising as a litigation and dispute resolution lawyer in both London (with Allen & Overy LLP) and in New York (with Simpson Thacher & Bartlett LLP). She has also spent 2 periods working as a lawyer in investment banks, a 6 month secondment to Morgan Stanley’s New York in-house Institutional Securities litigation team in 2000 and 2 months with Barclays’ Corporate and Investment Banking litigation team in 2012.

Kate is experienced in handling high value, high profile disputes and is able to understand new and complex cases quickly. Her clients have ranged from large public and international companies, where Kate is used to dealing at CEO and board level, to individuals with personal grievances. Kate is commercial, innovative and numerate.

Kate is listed as a leading mediator in the current editions of The Legal 500 (Band 1), Chambers and Partners Directory (Band 2) and in 2016 was selected to feature within the list of the 5 ‘Most Highly Regarded Individuals’ in England in International Directory Who’s Who Legal: Commercial Mediation 2016. The same directory also featured her in their list of Thought Leaders in Mediation.

Other dispute resolution experience

In addition to her commercial mediation practice, Kate is also an active member of the Approved panel of mediators for the London Borough of Kensington & Chelsea and was recently appointed to the Court of Appeal Mediator Panel.

Mediation style

“Extraordinarily good”, Kate “engenders immediate trust and confidence, with her gentle listening skills and robust handling of challenging issues”. Kate can “master her brief in a very complicated matter with real speed” and her “understated dexterity and tenacity” and “in-depth knowledge of the law is a huge advantage”, enabling her to settle cases “that at first seem impossible to settle”. She works with “dogged determination” and “with good humour and a wonderful, relaxed manner”.

She uses her “demonstrable legal and commercial capability to bridge the gulf between the parties”. “Kate Jackson has everything you need in a mediator- a swift and comprehensive grasp of the facts and issues, efficient but charming management of the process, a great manner with lay clients and a highly practical and commercial focus on a resolution”. “Kate has both the technical expertise required to understand the legal issues in play as well as an incredibly intuitive approach to dealing with the parties’ respective requirements for achieving a successful outcome”. Described frequently as “calm and firm” with a “pragmatic approach”, Kate is also noted for “maintaining the momentum” in the mediation process.

Directories

Kate is listed as a Leading Mediator in Band 1 of the current editions of The Legal 500 and in Band 2 of the Chambers and Partners Directory.

Legal 500

Kate Jackson at Independent Mediators has developed a strong reputation in the banking and finance sector; she also acts in general commercial, professional negligence, property and employment cases, and is ‘the ideal mediator for complex disputes, bridging unbridgeable gaps without clients feeling pressured’.      [Legal 500 2016, Band 1]

First-rate mediator’ Kate Jackson at Independent Mediators ‘can maintain the momentum of a mediation’ and is ‘very good at managing the expectations of lay clients and guiding them through the stresses and strains of the process’. Clients also note Jackson’s ‘approachable and calm but firm’ style, ‘willingness to go beyond clients’ expectations’ and ability to ‘convince parties to move on from their entrenched positions and historical grievances’        [Legal 500 2015, Band 1]

‘Kate Jackson is one of the younger generation of rising stars in the mediation world, and is considered “charming, hardworking, and deft at bringing parties together”. She also possesses the “appropriate emotional intelligence combined with intellectual rigour, and has a very measured style”’.     [Legal 500 2014, Band 2]

Chambers & Partners

Kate Jackson is “a skilled and patient mediator” with a considerable practice, whose breadth of experience includes banking and finance, workplace, commercial contract and professional negligence cases. Market sources acknowledge her skill in “proactively maintaining the momentum of the mediation” and her “excellent organisation.” [Chambers and Partners Directory 2016, Band 2]

Kate Jackson is a “very collected, calm, and extremely pragmatic mediator,” who excels in putting parties at ease and “letting everyone have a voice.” Her strong background in banking sees her regularly appointed as mediator on finance-related disputes, with recent cases relating to mis-selling and breach of duty. She has additional noteworthy expertise in employment and property matters, as well as a growing professional negligence practice.
[Chambers and Partners Directory 2015, Band 2]

Kate Jackson has a rapidly ascendant profile in mediation. “She is extremely attentive in the individual sessions and also able to get parties to focus on the points that matter” sources say. “Her persistence in identifying the blocks to resolution is one of her great strengths”’. [Chambers and Partners Directory 2014, Band 2]

Who’s Who Legal: Mediation

Listed as one of the World’s top mediators in this International Directory Kate Jackson “is recognised as a leading figure in complex disputes and is a successful commercial and corporate mediator.” One client says, “Kate is very pragmatic and immensely user-friendly. She has an ability to establish very good rapport with clients and to build bridges between the parties.” Kate has been selected from all the mediation practitioners in this directory to feature within the list of five Thought Leaders in Europe. [Who’s Who Legal: Mediation 2017]

Kate Jackson “is always on top of the detail” and, according to clients, “never fails to have commercial resolution at the forefront of her mind”. Kate has been selected from all the mediation practitioners in this directory to feature within the list of the top five mediators in England. [Who’s Who Legal: Mediation 2016]

Who’s Who Legal: Thought Leaders – Mediation 2017

Kate features in WWL Thought Leaders is a new section launched in 2017. Who’s Who Legal explain this new feature as ‘bringing together for the first time the insight, expertise and wisdom of some of the world’s foremost practitioners. They report that these practitioners obtained ‘the highest number of nominations from peers, corporate counsel and other market sources in their most recent research cycle.’ The individuals invited to participate in Who’s Who Legal: Thought Leaders 2017 comprise just the top 2 per cent of all the lawyers listed across all their guides.

Client comments

The following quotes are from parties Kate has recently mediated with:

‘With [her] calm and capable manner and an informal and inclusive style of dealing with parties in dispute [she] facilitated and advanced discussions between the parties even when emotions were running high. At short notice [she was] fully across the complex legal issues and used [her] demonstrable legal and commercial capability to bridge the gulf between the parties.’

‘Kate has a rare combination of talents: compassion and attentiveness to the needs of individuals in the room, combined with laser-like clarity. She engenders immediate trust and confidence, with her gentle listening skills and robust handling of challenging issues. She is a highly accomplished and skilful mediator.’

‘I cannot speak highly enough of Kate. She worked diligently to get over obstacles that were put in the way of a mediation that our opponents cancelled twice. She showed dogged determination and on the day she kept going with good humour and a wonderful, relaxed manner. My client thought she was excellent and it helped that she got a deal none of us expected. I wouldn’t hesitate to recommend Kate.’

‘Kate Jackson had everything you need in a mediator- a swift and comprehensive grasp of the facts and issues, efficient but charming management of the process, a great manner with lay clients and a highly practical and commercial focus on a resolution.’

‘In a difficult and combustible mediation, Kate proved a calming and measured influence. Kate endeavoured to look beyond the histrionics and personalities to work towards a commercial solution that was in everyone’s benefit. Without her skilfulness, it is highly likely the mediation would have lasted all of 5 minutes. We definitely recommend Kate.’

‘Kate was probably the best mediator we have come across. We would definitely use her again.’

‘Kate was extraordinarily good. She concluded a settlement which I never considered possible…She also managed to master her brief in a very complicated matter with real speed.’

‘Kate maintained a calm attitude even when the mediation scenario got intense. Her in-depth knowledge of the law was a huge advantage to the parties which helped the case settle with both sides satisfied.’

‘Kate’s understated dexterity and tenacity in bridging a seemingly unbridgeable rift between the parties triumphed and resulted in a well balanced settlement which neither party had truly felt to be possible and all in the space of just one day of determined mediation.’

‘Kate was highly professional throughout the mediation process. She has an excellent manner with the parties – she listens with empathy and consideration, yet concisely summarises the position and focuses the parties on the pertinent issues. I would definitely recommend Kate and would instruct her again.’

‘My client and I were very impressed by the way in which the mediation was conducted. Despite a big gap between the parties at the outset, and aggressive tactics from the other side, we managed to achieve a resolution, against the odds.’

‘Kate Jackson proved to be an excellent choice of mediator. She was efficient, fair, pragmatic and listened with understanding and empathy.’

‘This was one of London’s highest value international mediations with one party appearing on Skype from the Cayman Islands. Only the most experienced lawyers and mediator could deal with a case like this. That was achieved as was a settlement.’

‘Kate used the time we had effectively and brought the matter to a sensible resolution for all concerned. Kate was particularly sensitive to the personalities of the parties and was able to diffuse the situation when one party threatened to leave. Would highly recommend and would definitely provide instructions again.’

‘From the off-set Kate was proactive and attentive. During the mediation Kate demonstrated an in depth knowledge of the facts of the case as well as the relevant legal points. She was calm and firm throughout and her pragmatic approach helped the parties achieve the right result in a difficult case.’

‘I was impressed with the way Kate maintained the momentum of the mediation, making sure that the parties got on with matters, picking the right moments to have debates on particular aspects of the merits, and ensuring that the mediation did not develop into a staring contest.’

‘Kate has both the technical expertise required to understand the legal issues in play as well as an incredibly intuitive approach to dealing with the parties’ respective requirements for achieving a successful outcome.’

‘The mediation was successful because Kate got the parties to focus on achieving a practical, commercial settlement instead of their historical grievances and entrenched legal positions. My client was very pleased with the outcome facilitated by Kate.’

‘I sometimes feel that there’s an element of going through the motions in mediation, and that the settlement will always come irrespective of the input of the mediator. However, that wasn’t the case yesterday, and I would say that you did genuinely make a difference. On the way back [client] was particularly impressed by your ability to stop him getting up and walking out, which I can say from past experience is high praise indeed!’

‘Kate was recommended to me as a mediator and with good reason; she is a professional, empathetic and hard working mediator. Kate maintained constant contact with both parties throughout the course of the day and, as a result of her dedication, settlement was achieved quickly and efficiently and I would not hesitate to instruct her again.’

Professional background

Qualified as a lawyer both in England & Wales and also in New York. Kate has 20 years of dispute resolution experience, previously practising as a litigation and dispute resolution lawyer in both London (with Allen & Overy LLP) and in New York (with Simpson Thacher & Bartlett LLP). She has also spent 2 periods working as a lawyer in investment banks, a 6 month secondment to Morgan Stanley’s New York in-house Institutional Securities litigation team in 2000 and 2 months with Barclays’ Corporate and Investment Banking litigation team in 2012.

Training/talks/books/articles

Kate has trained lawyers, business people and other professionals in mediation skills and in the skills of using mediation effectively for their own disputes. She also conducts training in-house for law firms, insurance companies and others.

Examples of recent publications;
‘Practical Advice for Commercial Lawyers: How to Run a Good Mediation’ Legal Week, July 2012
‘Use of Shuttle Mediation in the Community’ Lambeth Mediation Service Annual Report, January 2012
‘Still a Need for Change: Next Steps in the Promotion of Settlement in International Arbitration’
International Bar Association Newsletter, September 2011, co-authored with Dr Karl Mackie
‘A simple mediation clause could avoid costly litigation’ The Lawyer, 26 July 2010, co-authored with Eileen Carroll
Article on the facilitation of settlement in international arbitration The International Bar Association Newsletter, September 2010, co-authored with Dr Karl Mackie

Please click on the link at the top of the page to download Kate’s CV. This provides an overview of her background but is obviously not exhaustive. If there is something you can’t find or an area in which you would like more detailed information please call on the number above or email imoffice@independentmediators.co.uk.

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Areas of practice

A brief overview of areas of practice:

  • Banking / Finance
  • Commercial contracts
  • Commercial fraud / Fraud
  • Company shareholders
  • Competition
  • Construction and engineering
  • Defamation
  • Employment
  • Franchise
  • Group actions
  • Insolvency
  • I.T.
  • Insurance / reinsurance
  • Intellectual Property
  • International
  • Local and national government
  • Oil and gas
  • Partnerships
  • Pensions
  • Probate / Trusts / Estates
  • Professional negligence
  • Property
  • Regulatory
  • Sport
  • Transport / logistics

Professional memberships

  • The Law Society of England & Wales
  • The New York Bar Association
  • Court of Appeal Panel Mediator
  • Panel Mediator for Kensington & Chelsea Mediation Service
  • CMC Registered Mediator