‘With [her] calm and capable manner and an informal and inclusive style of dealing with parties in dispute [she] facilitated and advanced discussions between the parties even when emotions were running high. At short notice [she was] fully across the complex legal issues and used [her] demonstrable legal and commercial capability to bridge the gulf between the parties.’
‘Kate has a rare combination of talents: compassion and attentiveness to the needs of individuals in the room, combined with laser-like clarity. She engenders immediate trust and confidence, with her gentle listening skills and robust handling of challenging issues. She is a highly accomplished and skilful mediator.’
‘I cannot speak highly enough of Kate. She worked diligently to get over obstacles that were put in the way of a mediation that our opponents cancelled twice. She showed dogged determination and on the day she kept going with good humour and a wonderful, relaxed manner. My client thought she was excellent and it helped that she got a deal none of us expected. I wouldn’t hesitate to recommend Kate.’
‘Kate Jackson had everything you need in a mediator- a swift and comprehensive grasp of the facts and issues, efficient but charming management of the process, a great manner with lay clients and a highly practical and commercial focus on a resolution.’
‘In a difficult and combustible mediation, Kate proved a calming and measured influence. Kate endeavoured to look beyond the histrionics and personalities to work towards a commercial solution that was in everyone’s benefit. Without her skilfulness, it is highly likely the mediation would have lasted all of 5 minutes. We definitely recommend Kate.’
‘Kate was probably the best mediator we have come across. We would definitely use her again.’
‘Kate was extraordinarily good. She concluded a settlement which I never considered possible…She also managed to master her brief in a very complicated matter with real speed.’
‘Kate maintained a calm attitude even when the mediation scenario got intense. Her in-depth knowledge of the law was a huge advantage to the parties which helped the case settle with both sides satisfied.’
‘Kate’s understated dexterity and tenacity in bridging a seemingly unbridgeable rift between the parties triumphed and resulted in a well balanced settlement which neither party had truly felt to be possible and all in the space of just one day of determined mediation.’
‘Kate was highly professional throughout the mediation process. She has an excellent manner with the parties – she listens with empathy and consideration, yet concisely summarises the position and focuses the parties on the pertinent issues. I would definitely recommend Kate and would instruct her again.’
‘My client and I were very impressed by the way in which the mediation was conducted. Despite a big gap between the parties at the outset, and aggressive tactics from the other side, we managed to achieve a resolution, against the odds.’
‘Kate Jackson proved to be an excellent choice of mediator. She was efficient, fair, pragmatic and listened with understanding and empathy.’
‘This was one of London’s highest value international mediations with one party appearing on Skype from the Cayman Islands. Only the most experienced lawyers and mediator could deal with a case like this. That was achieved as was a settlement.’
‘Kate used the time we had effectively and brought the matter to a sensible resolution for all concerned. Kate was particularly sensitive to the personalities of the parties and was able to diffuse the situation when one party threatened to leave. Would highly recommend and would definitely provide instructions again.’
‘From the off-set Kate was proactive and attentive. During the mediation Kate demonstrated an in depth knowledge of the facts of the case as well as the relevant legal points. She was calm and firm throughout and her pragmatic approach helped the parties achieve the right result in a difficult case.’
‘I was impressed with the way Kate maintained the momentum of the mediation, making sure that the parties got on with matters, picking the right moments to have debates on particular aspects of the merits, and ensuring that the mediation did not develop into a staring contest.’
‘Kate has both the technical expertise required to understand the legal issues in play as well as an incredibly intuitive approach to dealing with the parties’ respective requirements for achieving a successful outcome.’
‘The mediation was successful because Kate got the parties to focus on achieving a practical, commercial settlement instead of their historical grievances and entrenched legal positions. My client was very pleased with the outcome facilitated by Kate.’
‘I sometimes feel that there’s an element of going through the motions in mediation, and that the settlement will always come irrespective of the input of the mediator. However, that wasn’t the case yesterday, and I would say that you did genuinely make a difference. On the way back [client] was particularly impressed by your ability to stop him getting up and walking out, which I can say from past experience is high praise indeed!’
‘Kate was recommended to me as a mediator and with good reason; she is a professional, empathetic and hard working mediator. Kate maintained constant contact with both parties throughout the course of the day and, as a result of her dedication, settlement was achieved quickly and efficiently and I would not hesitate to instruct her again.’
